All tools in the Social Software Matrix have been compared in business use case-, technological- and product categories. A description of all categories is given in the tables below. A summarizing sentence is complemented by a list of crucial features. These descriptions state the most important features that are expected in the different categories from good Social Software Suites. The description are not meant to be strict definitions of the categories but shall give the reader an idea of what each category means and what has been taken into consideration during the evaluation process.

Use Cases

Enterprise Communication Collaboration and Knowledge Exchange Social Networking and Expert Search Personal Information Management Project Management

Technology and Product

Operational Flexibility Customization & Extensibility Data & Security Support & Service

2 comments for “Categories”

  1. Facebook Gruppen als Alternative zu Enterprise Collaboration Tools | Besser 2.0 on 22. November 2010 11:37

    [...] Alternative für die tägliche Zusammenarbeit im Team darstellt und bediene mich dazu den Bewertungskriterien der Social Software [...]

  2. Romesh on 9. July 2013 11:28

    We have created a list of features that we believe a social business software should possess. Have a look

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